Every organization is unique, bringing with it its own problems,
challenges, and needs, and an IT support service needs to be flexible in the way it serves each
business. Pricing should be tailored based upon your particular business type, the size of your business, the nature of your hardware and software, and your budget. A flexible IT support service will offer a variety of support options, including straight hourly service, prepaid, discounted blocks of service hours, and different levels of monthly
service packages. Support methods need to be flexible, also.